The "Service Alerts" tab provides a table showing information relevant to all of the alerts sent out to users in the district within the previous 7 days. From this page, you can view an alert's message ID, type, and the time it was created and received by the user.
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Messages that are sent out from the DistrictView Dashboard have a "DA_" in front of the ID number. Otherwise the message was sent from the First Student depot's back-end system, FOCUS.
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Below are descriptions of each column in the table
Message ID: Displays the service alert message ID. You can filter and search for a specific alert by message ID.
[+]: Clicking on this icon expands a service alert's row, showing information about the specific message that was sent.
Received: Displays when the service alert was received by the users.
Alert Time: Displays when the service alert was created and sent to the users.
Type: Provides the type of alert that was sent out to the users. You can filter alerts based on their type.
Source: Displays the source of the service alert's creation. You can filter alerts based on their source.
Task Name: Provides the task name of alert that was sent out to the users. You can filter alerts based on their task name.
Title: Displays the title of the service alert that was sent out to the users.
Note: Notifications sent to ParentView App users will be displayed for 24 hours in the app.